Privacy Policy

This Privacy Notice for Colton Lane, LLC (doing business as Colton Lane) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at http://www.coltonlane.com, or any website of ours that links to this Privacy Notice
• Download and use our mobile application (The Colton Lane App), or any other application of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at cs@coltonlane.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no system can be guaranteed to be 100% secure.
• What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
• How do you exercise your rights? The easiest way is by submitting a data subject access request or contacting us.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Use Cookies and Other Tracking Technologies?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information From Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do United States Residents Have Specific Privacy Rights?
11. Do We Make Updates to This Notice?
12. How Can You Contact Us About This Notice?
13. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

• names
• phone numbers
• email addresses
• job titles
• usernames
• passwords
• contact or authentication data
• mailing addresses
• billing addresses
• debit/credit card numbers

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice here: https://stripe.com/privacy.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your calendar, contacts, reminders, sms messages, social media accounts, and other features. You can change permissions in your device settings.
• Mobile Device Data. We automatically collect device information (device ID, model, manufacturer), OS/version, app identification numbers, browser type/version, hardware model, ISP/mobile carrier, and IP address (or proxy server). We may also collect phone network info, platform, and features accessed.
• Push Notifications. We may request to send you push notifications regarding your account or certain features. You can opt out in your device settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers collect when you access or use our Services (IP address, device info, browser type, settings, activity, timestamps, pages viewed, searches, device events, error reports, etc.).
• Device Data. Information about your computer/phone/tablet, including IP (or proxy), device/app IDs, location, browser type, hardware model, ISP/mobile carrier, OS, and configuration.
• Location Data. Device location information (precise or imprecise). You can opt out by disabling Location on your device, but some Services may not work.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you.
• To fulfill and manage your orders.
• To request feedback.
• To send you marketing and promotional communications.
• To deliver targeted advertising to you.
• To post testimonials.
• To protect our Services.
• To administer prize draws and competitions.
• To evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends.
• To determine the effectiveness of our marketing and promotional campaigns.
• To comply with our legal obligations.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with third parties.

We may need to share your personal information in the following situations:

• Business Transfers. In connection with any merger, sale of assets, financing, or acquisition.
• Business Partners. To offer you certain products, services, or promotions.
• Offer Wall. Our application(s) may display a third-party hosted “offer wall.” Clicking it takes you to external sites; a unique identifier may be shared to prevent fraud and credit rewards.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar technologies (web beacons, pixels) to gather information when you interact with our Services. Some help maintain security, prevent crashes, fix bugs, save preferences, and assist with site functions.

We also permit third parties and service providers to use tracking technologies for analytics and advertising, including abandoned shopping cart reminders (depending on your preferences).

5. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store and isolate it until deletion is possible.

6. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable security measures. However, no electronic transmission or storage technology can be guaranteed to be 100% secure. Transmission of personal information is at your own risk.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to delete such data. If you become aware of any such data, contact cs@coltonlane.com.

8. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent

If we are relying on your consent to process your personal information, you may withdraw your consent at any time by contacting us (see Contact).

Opting out of marketing and promotional communications

You can unsubscribe at any time by replying “STOP” or “UNSUBSCRIBE” to SMS messages we send, or by contacting us (see Contact). We may still send non-marketing messages necessary for service administration.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Account Information

If you want to review/change account info or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from active databases. We may retain some information to prevent fraud, troubleshoot problems, assist investigations, enforce legal terms, and/or comply with legal requirements.

Cookies and similar technologies: Browsers accept cookies by default. You can usually remove or reject cookies, but this could affect certain features or services.

If you have questions or comments about your privacy rights, email cs@coltonlane.com.

9. Controls for Do-Not-Track Features

Browsers and some mobile systems include Do-Not-Track (DNT) settings. No uniform standard exists for recognizing DNT signals, so we do not currently respond to them. If a standard is adopted, we will update this notice.

California law requires us to disclose how we respond to DNT signals. Because there is no industry/legal standard for honoring DNT, we do not respond to them at this time.

10. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of certain U.S. states (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia), you may have rights to request access, corrections, deletion, or copies of your personal information, and to withdraw consent in some cases, subject to applicable law.

How to Exercise Your Rights

You can submit a data subject access request here: https://app.termly.io/dsar/fc3ba0a6-0b08-4124-8349-2dcf6bec64c2 or email cs@coltonlane.com.

11. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top. If we make material changes, we may notify you by posting a notice or sending a notification.

12. How Can You Contact Us About This Notice?

If you have questions or comments, you may email cs@coltonlane.com or contact us by post at:

13. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on applicable laws, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw consent. To request to review, update, or delete your personal information, submit a data subject access request:
https://app.termly.io/dsar/fc3ba0a6-0b08-4124-8349-2dcf6bec64c2.